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Motor Vehicle Contact Centre
0800 108 809

Updated: 26 February 2013

Monday - Friday 8:00 a.m. – 6:00 p.m.

Call the Motor Vehicle Contact Centre for help with:

  • registration, pre-registration, plates, personalised plates, fees and refunds, continuous vehicle licensing (CVL), exemptions, cancellation
  • vehicle types and classes, vehicle definitions, agricultural classification, all light vehicles, heavy vehicles, trailers and towing (A frames, fifth wheels), terrain vehicles, mopeds, low powered vehicles, exempt vehicles (EA/EB)
  • vehicle identification numbers (VINs)
  • liquidation, debt (payment of debt, collection agent, debt notices)
  • change of ownership
  • confiscated or impounded vehicles
  • confidential status
  • the Transaction website
  • inspections
  • warrant of fitness (WoF), WOF Online, certificate of fitness (CoF), vehicle compliance – noisy exhausts, window tinting
  • importing (left-hand drives, special interest vehicles, immigrants' vehicles, exemptions), exporting
  • vehicle equipment (airbags, helmets, lighting, public transport, safety belts, signage, certification)
  • driving rules
  • technical enquiries (VIRM, land transport rules, land transport acts, alternative fuels, repair certifiers, entry certification, cosmetic lighting)
  • LATIS

Check our other freephone numbers for help with other enquiries.