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The Land Transport Rule: Operator Licensing 2017 requires taxis operating in major towns and cities to have:

Which areas does this apply to?

If you are in one of the following areas, you need to have an in-vehicle camera or only provide services to registered passengers.

Whāngārei Napier Nelson
Auckland Hastings Christchurch
Hamilton New Plymouth Dunedin
Tauranga Whanganui Queenstown
Rotorua Palmerston North Invercargill
Gisborne Wellington  

If you normally don't work in any of the listed urban areas and don't have a camera installed, you may go into these areas to collect a pre-booked fare provided the destination is outside one of the listed urban areas.

Who might not need a camera?

The following don’t need to comply with either the in-vehicle camera or only registered passengers requirements:

  • dial-a-driver operators

  • facilitated cost-share operators

  • exclusively pre-booked services such as:

    • special occasion vehicle hire services (eg weddings or school balls)
    • short duration package tour services (eg three-day sightseeing tours)
    • government services under a long-term contract
    • specialist services offered on a chartered basis (eg limousine chartered for 24 hours, chartered education services).

In-vehicle camera requirements

If you choose the in-vehicle camera system option the vehicle can’t be used to accept a hire unless the system has been approved by the Transport Agency, is operating properly, and the camera is mounted so it has a clear view of the inside of the vehicle.

You can also apply to the Transport Agency for approval of a new system.

A sign or notice that an in-vehicle camera is operating must be clearly displayed on the outside of the front passenger door, and inside the vehicle in a prominent position.

Approved in-vehicle security camera systems

The following have been approved as in-vehicle security camera systems for the purpose of the Land Transport Rule: Operator Licensing 2007.

Approved make and modelDate approved
VerifEye TaxiCamQC MKIV Rev G 28 Feb 2011
Taxi Sentinel J250-4 3 March 2011
Sigtec Snapshot Mark4 Camera PV3040.001 9 March 2011
IVSE Mini 3 Series 22 March 2011
Indigo Security
Model: HDV04P
13 April 2011
Lintek
Model: TaxiTrek T1
20 April 2011

Hikvision
Model: DS-8104HM-M

21 April 2011
SOSS-TB-420SP CAM420SP 21 April 2011
KD 300 - 3rd Eye
Model: MDR5015
16 May 2011
Autoview
Model: AVTS8
16 May 2011
* Taxi Guard
Model: TXDVCM04
9 June 2011
DTY MV757 5 July 2011
Cozy Livecam 4 August 2011
VentureVoip
Model: Taximon 1104
22 August 2011

Seorim Technology
Model: F1-110G

9 November 2012
BLTC (Batterylink Taxi Camera)
Model: SDVR002
22 April 2013
BLTC (Batterylink Taxi Camera)
Model: MDR5015
22 April 2013
Viewtech
Model: VT411
14 October 2013
Hi-Tech Taxi Cameras
Model: VJT100
10 January 2014
TaxiPro Security Camera System TP100 5 September 2014
Lintek Global
Model: Taxi Trek T2
13 July 2016

HI-TECH 2
Model: VJT200

28 February 2017

* This in-vehicle security camera system is currently under review by the NZ Transport Agency to ensure that it meets all the requirements of an in-vehicle camera as required by the Land Transport Rule: Operator Licensing Amendment (2) 2010.

Information for suppliers of camera systems  

If you are seeking approval of a new in-vehicle camera system you must first have it independently tested and certified as meeting the operational requirements (as outlined in the guidelines below). Independent testing must be completed before an application will be considered by the Transport Agency for approval.

Guidelines for suppliers of in-vehicle security camera systems for taxis in New Zealand [PDF, 600 KB]

The Transport Agency recommends using one of the following certifiers to test your camera system. It should be noted that these test certifiers do not sell, supply or install camera systems.

Bentech Limited
cameratesting@bentech.co.nz
Electronic Design Solutions
brent@eds.co.nz

At the completion of the camera testing, you will be provided a written report notifying you of the outcome of the test. A copy of that report is also provided to the Transport Agency to hold on file. Once you have been issued your independent test certification report, and the system is recommended as having passed testing, you are welcome to submit a full application (completed application form and independent test certification report) to the transport Agency, to have your camera system approved for use and listed on the table of approved camera systems on the Transport Agency website.   

Application for approval of a taxi camera security system [PDF, 83 KB]

Information for purchasing a camera system

There are important things you should note when purchasing an in-vehicle security camera system:

  • There is no limit to the number of camera systems that the Transport Agency may approve.
  • The Transport Agency will be updating the list regularly as new approvals are made.
  • The camera system you install must be a system approved by the Transport Agency. Do not consider installing a system which is not approved.
  • The above approvals are based on the requirements defined in the Land Transport Rule: Operator Licensing 2017.
  • The Transport Agency has no preference as to which camera system is the best.
  • The Transport Agency does not provide any assurances in regards to the quality or on-going performance of any approved system; or the reputation of any supplier.
  • The Transport Agency advises purchasers to thoroughly investigate prices, service provision, warranty options and special features of each camera system.
  • The Transport Agency also advises purchasers to be sure that suitable maintenance and product support for the system is readily available.

Registered passengers

If you operate in one of the listed urban areas and don’t have an in-vehicle camera, your passengers must be registered. The purpose of this alternative to having an in-vehicle camera is to ensure that a driver and passenger can be identified and located if an investigation into an incident is necessary.

A registered passenger service must:

  • only offer trips to passengers who are registered with the service
  • make information about the driver available to the registered passenger, and
  • information about the registered passenger available to the driver (such as names and photographs), prior to the trip commencing
  • keep, for at least 168 hours (seven days), information about both the driver and the registered passenger and also a record of the journey.

Taking the above into account, an operator choosing this option is expected to have a registration process enabling prospective passengers to register with the service before using it.

A register can be a database or document and can be on paper or electronic. It must gather sufficient information about a passenger so that he or she can be identified and found – for example, name, contact address, contact phone number, email, photo or some combination of those elements.

Audio recording of passengers in taxis

The Transport Agency and the Office of the Privacy Commissioner (OPC) have raised concerns about the use of audio recording in taxis. Please read the following letter and factsheet to ensure you are aware of these issues.

If a small passenger service organisation would like clarification about the general issues raised by this matter under the Act, then it can contact the OPC's enquiry line on 0800 803 909 or email enquiries@privacy.org.nz.

Audio recording of passengers in taxis (letter from the NZ Transport Agency) [PDF, 36 KB]
Guidance for taxi organisations on audio recording (factsheet from the Privacy Commissioner) [PDF, 636 KB]

More information

Read the Operator Licensing Amendment (No 2) 2010 questions and answers (external link)

Call our contact centre for advice on and help with complying with all transport-related rules, regulations, and vehicle standards and requirements.

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