You must have a transport service licence (TSL) to operate a goods service, passenger service, vehicle recovery service or rental service. The licence shows that you are 'fit' to operate such a service and have the required knowledge of the laws and practices relating to the safe and proper operation of a transport service.
As evidence that you're a TSL holder, your vehicle must display a TSL label.
These vehicles need to display TSL labels:
vehicles used in vehicle recovery services (towing)
goods service vehicles with a gross vehicle mass of 6000 kilograms or more
large passenger service vehicles.
TSL labels replace the requirement to display TSL numbers on the outside of these vehicles. Vehicles currently displaying TSL numbers and business locations do not have to remove this information.
TSL labels are not required on trailers.
The way that you display your TSL label on your vehicle depends on the type of vehicle you use.
Taxis, shuttles and large passenger service vehicles (buses) and vehicle recovery service vehicles (tow trucks) must display TSL labels on the inside of the windscreen, as close as practicable to the bottom of the passenger’s side.
Goods service vehicles must display TSL labels as described above, or in the window behind the passenger seat.
If you need to get additional or replacement labels please call our contact centre.
Since 1 August 2009 operators have no longer needed to complete certificates of responsibility when vehicles used in a transport service are used by people other than the owners. However, borrowers must place their TSL labels in the borrowed vehicles.
Vehicles currently displaying TSL numbers and business locations do not have to remove this information.
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