Summary Annual Report 2009
Introduction
Welcome to this snapshot of the NZ Transport Agency’s (NZTA) work in the 2008/09 financial year. In the following pages, you will find information on our key achievements during the year and an overview of our financial results.
The 2008/09 year has been a busy one for the NZTA. Being the first year of our operation, we have worked hard to ensure we continue to deliver our core work programmes for New Zealanders while at the same time laying the foundations for the organisation.
Our purpose is to build a better transport system for all New Zealanders. A good transport system adapts to the way people live, work and play in the future. This includes responding to changes in customer demands – for better-quality and lower-impact travel choices, and improved access to transport networks for those who walk, cycle and rely on public transport. It also means ensuring that people and goods can move efficiently to jobs and markets.
Whether it’s driving on our state highways, getting a new driver licence or investing in land transport activities, providing a positive experience to our customer experience is at the centre of our mind. By understanding our customers’ needs, we can work with them to find the right solution. This means working closely with the general public who use the transport system, local government, suppliers, New Zealand Police, the Ministry of Transport and many other agencies and individuals.
We are also committed to ensuring our spending is both efficient and effective, and to delivering value for money in all activities and across all regions. This means we have a strong focus on building a long-term value for money thinking into all our decisions and activities. In this way, we aim to ensure that the land transport system of the future reaps the benefits of today’s decisions and activities.
Being a new organisation has given us the opportunity to establish new ways of approaching old problems. For this to reach its potential, we need strong relationships with other parts of the land transport sector.
Our achievements in the first year of our operation wouldn’t have been possible without the skills, commitment and support of NZTA staff, partners and customers.
Brian Roche
Chair
NZ Transport Agency
Garry Moore
Deputy Chair
NZ Transport Agency
