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A guide to help taxi drivers and approved taxi organisations raise the level of compliance in the taxi industry.
The NZ Transport Agency's factsheets provide information on transport safety, standards and processes.
All our factsheets are available on this web site and can be printed directly from the site.
Many of our factsheets are also available from the Transport Agency's agents and regional offices in a...
This factsheet advises when you need to have a passenger endorsement on your driver licence (eg when driving a bus or taxi) and provides information on how to get one.
This factsheet explains the area knowledge certificate and language requirements for taxi drivers.
The aim of this guide is to assist large passenger service vehicle (PSV) owners and operators to meet their legal operating obligations. It’s a guide only and not an exhaustive list of requirements – these are detailed in the relevant legislation. People applying the guidance in this booklet must also ensure they meet the requirements of all relevant legislation and regulations.
This factsheet explains the rights and responsibilites of taxi and shuttle drivers and the customers using these services.
The Transport Agency have the authority to approve an alternative means of recording matters (also known as electronic driver logbooks) relevant to monitoring work time. It is a requirement for a commercial driver to record their work time hours.
Logbooks provide a record of matters relevant to the monitoring of work time and rest time a driver has accumulated during a...
Any person who operates a private hire service must register their service with the NZ Transport Agency before commencing the service.
Any person who operates a shuttle service must register their service with the NZ Transport Agency before commencing the service.
This form is to be used when applying for an exemption to passenger service vehicle door height requirements.
This form can now be found on the NZ Transport Agency's vehicle inspection portal.
Report about how the public view personal safety and security in taxis.
This factsheet summaries rules for volunteer drivers of a passenger service and the type passenger services that are exempt from holding a passenger service licence.
This publication is no longer available. If you would like to find out more about hire standards please contact the NZTA Contact Centre on 0800 699 000.
This report documents the data and findings gathered from an initial sample of local-route truck drivers and taxi drivers in the Auckland, Waikato, and Bay of Plenty regions.
The House of Representatives inquiry into truck crashes found that, despite its importance, driver fatigue is a largely unrecognised problem in New Zealand. The goal of the present research programme was to...
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