Resources

Back to Resources

NZ Transport Agency Statement of performance expectations 2014/18

Published: | Category: Statements of performance expectations , Corporate publications | Audience: General

This Statement of performance expectations sets out our non-financial performance expectations the next four years that will contribute to the delivery of the NZ Transport Agency Statement of intent.

Download the complete report:
Statement of performance expectations 2014–18 [PDF, 2.4 MB]

Publication details

  • Author:
  • Published: June 2014

Table of contents

Statement of performance expectations

Statements of forecast financial performance

Appendix



Statement of performance expectations

Key operating assumptions

This section states the key assumptions under which the NZ Transport Agency operates and key decisions are made. Assumptions fall into two categories - those that affect funding and those that affect procurement. All assumptions reflect a going concern basis.

The Altman Z-score is a composite measure of financial health that incorporates a range of financial ratios using council income statement and balance sheet information.

How our outputs contribute to our long-term goals

The Transport Agency produces 20 outputs, each of which contributes to our desired long term goals in different ways. The following table sets out the contribution of our outputs to our desired long-term goals.

FunctionOutput

Goal 1 Integratin one network

Goal 2 Shaping smart transport choicesGoal 3 Delivering highway solutionsGoal 4 Maximising returns for New Zealand
Planning the land transport network Management of the funding allocation system Major     Minor
Transport planning Major     Minor
Sector research Major Minor Minor Minor
Providing access to and use of the land transport system Licensing and regulatory compliance   Major    
Road tolling   Major Minor Minor
Motor vehicle registry   Major    
Road user charges collection, investigation and enforcement   Major    
Refund of fuel excise duty   Minor    
Managing the state highway network New infrastructure for state highways     Major Major
Renewal of state highways     Major Major
Maintenance and operation of state highways     Minor Minor
Investing in land transport Public transport Minor Minor Minor Major
Administration of SuperGold cardholder scheme & enhanced public transport concessions for SuperGold cardholders   Minor   Major
Road safety promotion Minor Major Minor Major
*Road Policing Programme (NZ Police output)   Major Minor Major
*New and improved infrastructure for local roads Minor     Major
*Renewal of local roads       Major
*Maintenance and operation of local roads       Major
*Walking and cycling Minor Minor   Major

* The Transport Agency does not deliver these goods or services directly. These output classes receive NLTP investment funds. Actual outputs are delivered by approved organisations. Measurement of Transport Agency performance, in relation to investment output classes, can be found in the management of the funding allocation system.

NB: Where there is no dot, there may still be a small contribution

Types of performance measure

*key operating assumptions The statement of forecast service performance contains three types of measurement – value for money, service quality and customer satisfaction. Taken as a set, they provide a holistic picture of the Transport Agency’s service delivery and investment performance.

FunctionTypes of measures
Value for moneyService qualityCustomer satisfaction
Planning the land transport network Total cost of managing the funding allocation system as a % of NLTP expenditure % of activities delivered to agreed standards and timeframes
% of operational assurance activities completed
Average number of days taken to deliver

% customer satisfaction

  • approved organisations
Providing access to and use of the land transport system Unit transactional costs:
  • driver licensing
  • motor vehicle registration
  • road user charges
  • road tolling

% of transactions completed digitally

  • driver licensing
  • motor vehicle registration
  • road user charges
  • road tolling
% of operational assurance activities completed
% accuracy of registers Number of products/services delivered or processed*
% of activities delivered to agreed standards and timeframes
% revenue compliance
Average number of days taken to deliver

% customer satisfaction

  • driver licensing
  • motor vehicle registration
Managing the state highway network

% of activities delivered to agreed standards and timeframes

  • new and improved infrastructure for state highways
    • National War Memorial Park Buckle Street undergrounding project
    • construction of passing opportunities on State Highway 2 between Napier and Gisborne
  • renewal of state highways
  • maintenance and operation of state highways
Length of road construction and new roads completed (lane km)
Length of bridge replacements (lane km)
% of sealed network resurfaced (based on road length in lane km)
% of network rehabilitated (based on road length in lane km)
% of unsealed network metalled (based on road length in centreline km)
Safe stopping:
% of travel on network above skid threshold
Network resilience: % of rutting >20mm over state highway network
Smooth ride: % of travel on network classed as smooth
Availability of state highway network: % of unplanned road closures resolved within 12 hours

% customer satisfaction

  • suppliers
  • network information customers
Investing in land transport

% of activities delivered to agreed standards and timeframes

  • renewal of local roads
  • maintenance and operation of local roads
  • Public transport boardings per NLTF $ invested on public transport services (including track access charges)
  • Cost of renewals (excluding emergency reinstatement) per network lane km (total cost)*
  • Cost of maintaining and operating the network (excluding emergency work) per network lane km (total cost)*
Fare revenue as a % of total expenditure
Length of road construction and new roads completed (lane km)
Length of bridge replacements (lane km) % of sealed network resurfaced (based on road length in lane km) % of network rehabilitated (based on road length in lane km) % of unsealed network metalled (based on road length in centreline km)
Kilometres of new footpaths, cycle lanes and cycle paths
Number of passengers using urban public transport services (bus, train and ferry)*
Pavement integrity of the sealed network
Surface condition of the sealed network
Average number of days taken to deliver % of activities delivered to agreed standards and timeframes % of target audience aware of road user safety messages
Road Policing Programme (refer to page 24)
Cost of emergency reinstatement
 

Statement of responsibility

The information contained in the Statement of performance expectations for the NZ Transport Agency has been prepared in accordance with the Crown Entities Act 2004.

In signing this statement, we acknowledge our responsibility for the information contained in this Statement of performance expectations, and confirm the appropriateness of the assumptions underlying the prospective operations and financial statements of the NZ Transport Agency.

Signed on behalf of the Board:

^Back to top

  Table of contents Next page