CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Find out about our purpose, strategic responses and focus areas.
Read our latest media releases and newsletters, and find contact details for our media team.
Waka Kotahi NZ Transport Agency is subject to the Official Information Act 1982 and you can make a request to Waka Kotahi for information that it holds.
Waka Kotahi NZ Transport Agency seeks open and honest consultation across a range of activities with all our stakeholders, including road users, business, local government, communities and iwi. See what we're currently consulting on.
This includes reports, briefings, notes or other written advice provided to Ministers by title and date.
Find out more about our tender and contracting process, and what tenders are coming up.
The NZ Transport Agency Open Data Portal is a public platform where you can explore, analyse, and download open data in a range of formats.
Waka Kotahi is committed to keeping our people and the people who work with us safe. While facemasks are no longer required to be worn, as an inclusive workplace we continue to support the use of masks for visitors and service providers to our offices.
This transport package includes reductions in fuel excise duty (FED), road user charges (RUC) and public transport fares, to support New Zealanders through the current global energy crisis.
Former employees who worked for us between 17 March 2011 and 10 June 2020 may be eligible for remedial payments related to the Holidays Act 2003. Find out if you are affected.
Read about some of the recent awards with which we've been recognised, alongside our partners, by a number of industry and professional bodies for innovation and best practice. And also information about applying for sponsorship.
Information about our website terms and conditions, privacy policy and accessibility.
We're working on projects across New Zealand. Find out all that is happening in your region.
