CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
Highlights in 2019/20
Our response to COVID-19, the NZ Upgrade Programme and a focus on partnerships.
We targeted interventions with the highest impact on saving lives and reducing harm.
We aimed to accelerate the shift from private car to public transport, walking and cycling.
How we gave effect to climate change mitigation and reduction targets.
Activities covering organisational culture, risk management and review of the Investment Decision Making Framework.
View the full report
View the full 2019/20 Annual report and NLTF annual report.