CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Before minutes of meetings of the Waka Kotahi NZ Transport Agency Board are made publicly available, they are:

  • confirmed and ratified as a true and correct record of the board meeting at a subsequent standard board meeting
  • checked to determine if any content needs to be withheld
  • approved for publication (with or without redaction, as considered appropriate).

The time taken to complete the noted steps and process will depend on:

  • when the subsequent board meeting occurs
  • the range of subject matter covered by the minutes in question
  • who needs to be consulted and/or advised, prior to publication.

Please note the versions of the minutes of board meetings made available on this page may have had content redacted on the basis of one or more ground available for withholding information under the Official Information Act 1982.

For further information please email boardsecretariat@nzta.govt.nz.

Find out about the board’s recent investment decisions

2022 board meeting minutes

Past minutes of the meeting