CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Waka Kotahi NZ Transport Agency logo

Our structure

Waka Kotahi NZ Transport Agency is made up of nine groups: 

  • Chief Executive Office
  • Transport Services
  • Te Roopu Waeture | Regulatory Services
  • Te Mātangi | Māori Partnerships
  • Safety, Health and Environment
  • Te Aukaha | Digital
  • Corporate Support
  • Pūmanawa Tāngata | People
  • Te Waka Kōtuia | Engagement and Partnerships

We also have five Directors of Regional Relationships, who build, maintain and enhance the Waka Kotahi strategic alignment and reputation within a specific geographical boundary.

Our structure and the geographical boundaries for our Directors of Regional Relationships [PDF, 171 KB]

Our executive leadership team

Our board and find out about its functions

Our regional leadership teams and their purpose [PDF, 657 KB]

Read more about our plans in our Statement of Intent
Traffic and travel information
Driver licences
Vehicles
Roads and rail
Commercial driving
Safety
Walking, cycling and public transport
Planning and investment