CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Waka Kotahi NZ Transport Agency logo

Coronavirus disease (COVID-19) services update

The COVID-19 situation in New Zealand continues to evolve and Waka Kotahi NZ Transport Agency is committed to supporting safety during this time.

Please remember that drivers and vehicle owners are responsible for ensuring vehicle safety and compliance if driving on the road.

More information is available on the Government's website(external link)

Waka Kotahi services

This section details the Waka Kotahi NZ Transport Agency services, or support services currently operating such as public transport, driver licensing, and driver testing.

Documents with temporary extensions

Temporary extensions for land transport documents have finished.

Frequently asked questions

These FAQs will be regularly updated as the current situation changes, and as more information is available to us. Please check them regularly for updates.

Information for stakeholders and contractors

Data and research

Traffic and travel information
Driver licences
Vehicles
Roads and rail
Commercial driving
Safety
Walking, cycling and public transport
Planning and investment