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SCAM ALERT: vehicle licence (rego) renewal or tolling payment phishing emails

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Documents with temporary extensions

During COVID-19 Alert Level 4, temporary extensions were granted for several land transport documents that had or were due to expire. The extensions allowed people to continue driving and using their vehicles legally while businesses closed, and restrictions were in place that prevented them from renewing the documents.

All vehicle inspection sites are now open and to ensure your vehicle remains safe to use, you are encouraged to have your WoF/CoF renewed as soon as possible.

If you have a temporarily extended driver licence or endorsement, please consider renewing the document at your earliest convenience and avoid the busiest times of day such as lunchtime. As licensing agents only opened under Alert Level 2, please be aware that wait times are significantly higher and are expected to remain so for some time. Many agents have queuing systems in place to help keep you informed. To help speed up the process, remember to bring all necessary and valid documents with you.

Details of the extensions

To help smooth the transition back to compliance, the following documents are temporarily extended:

Motor vehicle licensing

  • WoFs and CoFs that expired on or after 1 January 2020.
  • Other vehicle certifications which expired on or after 1 January 2020, including entry certificates, alternative fuel inspection certificates, authorisations of vehicles with conditions, and heavy vehicle specialist certifications of towing connections and log bolster attachments.
  • The legislative changes also allow a temporary suspension of the requirement to have a current vehicle licence if the vehicle licence expired on or after 1 January 2020. Please note, if your vehicle licence (rego) has expired, you’re still required to pay for the entire time it remains expired. If you can, you should do it online now.

Driver licensing

  • Driver licences that expired on or after 1 January 2020.
  • Endorsements (including drivers of small and large passenger services and dangerous good endorsements held by some truck drivers) that expired on or after 1 March 2020.

Please remember that drivers and vehicle owners are responsible for ensuring vehicle compliance if driving on the road. This means that documents that expired prior to the dates specified remain non-compliant and subject to potential enforcement action if they continue to be used.

If you have a vehicle with temporarily extended documents, you can still renew the vehicle licence (rego) and we encourage you to do this online.

Renewal of vehicle licence (rego)

Find out more detail in our Frequently Asked Questions


It is still a requirement that vehicles must be safe to operate on a public road. At a minimum, vehicle owners need to self-inspect their vehicles using the TWIRL procedure (tyres, windscreen, wipers, mirrors, indicators, rust and lights) to assess their vehicle’s safety, using the guidance on our website.

Drivers of heavy vehicles should also follow the inspection guidelines on our website as a minimum safety check.

If your vehicle is unsafe, either don’t drive it or arrange for a WoF or CoF.

Drivers must continue to comply with all other road rules, as well as any relevant restrictions of their licence (e.g. learner licence restrictions and zero alcohol licences). For more details on what is excluded, please read the Rule.

TWIRL safety check

Heavy vehicle maintenance guidelines [PDF, 303 KB]