COVID-19 SERVICES UPDATE: Information for all alert levels, Waka Kotahi services and more

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

I have been given an alcohol interlock sentence by the courts. Can I apply for a licence?

Alert Levels 3 and 4

Driver licensing facilities are closed under Alert Levels 3 and 4 and you will need to apply once they re-open.

You are unable to drive until an appropriate driver licence is issued.

Alert Levels 1 and 2

You can apply for a licence at a local counter agent as they can open under Alert Level 2. Please be aware that there may be wait times due to current demand and Government public health and safety guidelines must be followed. Please continue to be patient with those providing services as they adjust to working differently. Some people have circumstances that require priority by our agents and we recommend you plan your visit so you are not under any time pressure if you do need to wait. We also recommend you check our website or the agents website to ensure you take everything you need in with you.

I have an alcohol interlock device in my car. What do I do if there is a problem?

Alert Levels 3 and 4

Individuals subject to complying with the requirements of an AID licence or AID device need to consider the requirement to stay at home and remain local before using their private vehicle.  Advice is also provided regarding alternative transport options at the Government's website.

However, if there are circumstance where driving is required, such as driving to and from, or for work purposes, individuals may choose to approach their device provider to see if suitable arrangements may be possible while all driver licensing facilities are temporarily closed and with the restrictions currently imposed.

Alert Levels 1 and 2

Driver licensing facilities can open under Alert Level 2. Please be aware that there may be wait times due to current demand and Government public health and safety guidelines must be followed. Please continue to be patient with those providing services as they adjust to working differently. Some people have circumstances that require priority by our agents and we recommend you plan your visit so you are not under any time pressure if you do need to wait. We also recommend you check our website or the agents website to ensure you take everything you need in with you.

Can I apply to exit from my alcohol interlock licence?

Alert Levels 3 and 4

Individuals subject to complying with the requirements of an AID licence or AID device need to consider the requirement to stay at home and remain local before using their private vehicle.  Advice is also provided regarding alternative transport options at the Government's website.

Any exit approval application that has been received by Waka Kotahi will be assessed. However, driver licensing facilities are closed under Alert Levels 3 and 4 and you will need to apply once they re-open. That means that you would still be required to comply with your AID conditions until normal services resume and you are able to apply for a zero alcohol licence.

Alert Levels 1 and 2

Driver licensing facilities can open under Alert Level 2. Please be aware that there may be wait times due to current demand and Government public health and safety guidelines must be followed. Please continue to be patient with those providing services as they adjust to working differently. Some people have circumstances that require priority by our agents and we recommend you plan your visit so you are not under any time pressure if you do need to wait. We also recommend you check our website or the agents website to ensure you take everything you need in with you.

I have an alcohol interlock licence. Can I still drive?

Alert Levels 3 and 4

Individuals subject to complying with the requirements of an AID licence or AID device need to consider the requirement to stay at home and remain local before using their private vehicle.  Advice is also provided regarding alternative transport options at the Government's website.

However, if there are circumstance where driving is required, such as driving to and from, or for work purposes, individuals may choose to approach their device provider to see if suitable arrangements may be possible while all driver licensing facilities are temporarily closed and with the restrictions currently imposed.

Alert Levels 1 and 2

Driver licensing facilities can open under Alert Level 2. Please be aware that there may be wait times due to current demand and Government public health and safety guidelines must be followed. Please continue to be patient with those providing services as they adjust to working differently. Some people have circumstances that require priority by our agents and we recommend you plan your visit so you are not under any time pressure if you do need to wait. We also recommend you check our website or the agents website to ensure you take everything you need in with you.