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CORONAVIRUS DISEASE (COVID-19) SERVICES UPDATE: Find out about services open under Alert Level 2. Please note, we are currently experiencing higher than normal volumes of work so please be patient as our teams work at reduced capacity. More information on our services

SCAM ALERT: vehicle licence (rego) renewal or tolling payment phishing emails

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My rego is expiring ? What do I do?

If your rego is about to expire and you have access to the Internet, we recommend you renew it online to avoid any wait times.

You can also visit a licensing agent (such as AA, VTNZ, and others) as they are now able to open under Alert Level 2. Please be aware that there may be wait times due to current demand and the Government COVID-19 public health and safety guidelines that must be followed.

For the agents, this includes wiping the eye test and theory testing machines after each use. Please continue to be patient with those providing services as they adjust to working differently. Some people have circumstances that require priority by our agents and we recommend you plan your visit with plenty of extra time so you are not under any pressure if you do need to wait. You may also want to consider delaying your visit if it is not urgent and avoid the busy midday period. Please check our website or the agents website to ensure you take everything you need in with you.

Labels to display in your windscreen are still being printed and are continuing being posted out.

Renew your vehicle licence (rego)

What if I am unable to pay for my rego now?

We understand if you cannot purchase a new rego at this time. When you next purchase a rego, it will apply from the date the previous one expired.

You may also wish to consider renewing your rego now for a shorter period.

Can I put my vehicles licence (rego) on hold while I’m not using it, then take it off hold later so the current rego is still valid?

No, as this is not how the ‘Put your licence (rego) on hold’ exemption works. The exemption only applies once your licence (rego) period has finished and you are not going to use your vehicle on the road for at least three months in a row. More information about this exemption is available on our website.

Information about putting your rego on hold

I'm not currently using my vehicle/s - can I get a refund on the annual vehicle licencing fees I’ve already paid and will not be using?

No, the vehicle licensing (rego) must run continuously therefore refunds for your vehicle’s rego are not available.

My WoF/CoF is currently expired, can I still purchase vehicle licensing (rego)?

Yes, you can still purchase your rego and this service is currently available on our website. This is temporarily available while COVI-19 restrictions and temporary extensions for WoFs/CoFs that expired from 1 January remain in place.

Purchase your rego

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