This section details Waka Kotahi NZ Transport Agency services, or support services currently operating such as public transport.
Driver licensing facilities in areas operating under Alert Level 3 are currently closed and will only reopen under Level 2 or Level 1. Practical driving tests have not been cancelled. They are held in the booking system for you. Please do not contact the Waka Kotahi Contact Centre as VTNZ will contact you directly regarding your new test booking date and time. Your practical test will be rescheduled as soon as practically possible – please note that this won’t occur under Alert Level 3. No further fees apply to this reschedule.
Licensing agents (such as AA, VTNZ and others) are open and driver licensing and driver testing services have resumed. Please be aware that there may be wait times due to higher than usual demand and the Government COVID-19 public health and safety guidelines that must be followed. For the agents, this includes wiping the eye test and theory testing machines after each use.
We recommend you plan any visit with plenty of extra time so you are not under any pressure if you do need to wait. Consider delaying your visit if it is not urgent.
Please note: during alert level changes where practical driving tests facilities are closed, any tests already booked are held in the system. Once the facilities re-open, VTNZ contact people directly regarding new test booking dates and times. No further fees apply for this.
Public transport remains operating across New Zealand. Please follow the Government’s health and safety guidelines when using public transport or contact your local public transport authority.
People taking public transport should: