CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Improving safety and efficiency for people using different modes of transport in the same space

How might we improve the safe and efficient movement of people and goods that are using different modes of transport in the same space, by making better use of new technologies and data?

To meet our emission reduction targets we need to encourage a radical increase in the number of people using active modes of transportation, including walking and cycling, and achieve a reduction of 20 percent in travel by light vehicles by 2035.

We know that many cyclists don’t feel safe cycling on busy public roads. We also know that intersections are the most dangerous location for all road users, but especially for cyclists, pedestrians, and the users of other smaller vehicles, such as e-scooters or mopeds. In Auckland, 50 percent of crashes involving mopeds are with other vehicles that were turning.

We need to make sure that people can move easily and safely, using all modes of transport. We know that separating the different modes through the creation of cycle lanes, for example, can be a good solution to improve safety, but this is not possible in all locations.

We are looking for innovative solutions that take advantage of new technology and data to help people using different modes of transport to use the same spaces in a safe and efficient way.

Emissions reduction plan(external link)

Keeping cities moving [PDF, 4.7 MB]

One Network Framework

Round two will open for applications on 20 February 2023 and close 24 March 2023.

Other round two challenges