CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Media contacts

For all national media enquiries

Andy Knackstedt
Mobile: 021 276 3222
andrew.knackstedt@nzta.govt.nz

For regional media enquiries

Auckland / Northland

Kaity Alexander
Mobile: 021 351 064
kaity.alexander@nzta.govt.nz

Waikato / Bay of Plenty

Natasha Utting
Mobile: 021 507 990
natasha.utting@nzta.govt.nz

Manawatū / Taranaki / Hawke’s Bay / Gisborne / Whanganui

Megan Heffield
Mobile: 021 317 688
megan.heffield@nzta.govt.nz

Greater Wellington / Top of South

Felix Marwick
Mobile: 021 370 481
felix.marwick@nzta.govt.nz

West Coast / Canterbury / Otago / Southland

Frances Adank
Mobile: 021 705 613
frances.adank@nzta.govt.nz