CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Independent review into Transport Agency dealings with SkyPath Trust

The NZ Transport Agency initiated an independent investigation by legal firm Simpson Grierson to examine several aspects of its dealings with the SkyPath Trust.

The investigation examined whether the Transport Agency, through its employees or representatives, entered into any commercial arrangements with the SkyPath Trust, whether the Transport Agency, through its employees or representatives, promised or created an expectation that it would procure services from the Trust where it would be involved in designing, building or operating the walking and cycling crossing of the Auckland Harbour Bridge, and whether Transport Agency employees or representatives have acted in a way that undermines the reputation of the Transport Agency.

The report did not address the issue of intellectual property which has been raised by Bevan Woodward of the SkyPath Trust, because a separate legal opinion has determined this had not been breached.

Read the Simpson Grierson report [PDF, 526 KB]

The names of Transport Agency staff have been removed to protect privacy.