NZTA is seeking feedback on:
More information about the documents is provided below.
Please send written feedback by email to Public.Transport@nzta.govt.nz before 5pm, Friday 27 February 2026.
Include the consultation document title in the subject of your email submission.
You may also choose to include:
Draft National Public Transport Harm Reduction Guidance
NZTA was directed to develop good practice guidance for managing workforce and passenger safety. In response, NZTA, in collaboration with Auckland Transport, has prepared draft National Public Transport Harm Reduction Guidance for preventing, monitoring, and managing harmful interactions in public transport environments. The guidance is split into three parts:
The guidance is intended to be a helpful resource for the sector, and does not contain mandatory requirements.
Public Transport Safety and Security Monitoring
Alongside the Harm Reduction guidance, a draft guidance and requirements document for Public Transport Safety and Security Monitoring and Reporting has been prepared to enable consistent terminology and approaches for monitoring and reporting safety and security events in public transport environments. The use of nationally consistent terminology and definitions for public transport safety and security monitoring is intended to become a requirement for all public transport activities co-funded by NZTA. This is to enable consistent monitoring, benchmarking, and sharing of best practice across the sector.
Regional Safety Improvement Plans
A key feature of the draft guidance is to provide direction for PTAs that choose to develop Regional Safety Improvement Plans (Regional SIPs). Regional SIPs help PTAs identify and prioritise initiatives to improve public transport safety for passengers, the workforce, and the public generally. It can also serve as an evidence base for investment if additional funding is required.
As part of Budget 2024, the Government allocated Crown funding to improve public transport workforce conditions, supporting recruitment and retention. A portion of this funding will be available to PTAs that prepare a Regional SIP, through an enhanced 75% Funding Assistance Rate (FAR)
PTAs are able to develop Regional SIPs at any time and are encouraged to contact NZTA to register their interest in accessing enhanced funding as soon as possible. PTAs should ensure that they notify NZTA of their intention to develop a Regional SIP before COP Friday 27 February 2026 to be to be eligible for funding at the enhanced FAR.
To confirm intent to access enhanced funding for Regional SIPs, please contact NZTA through either your Public Transport – Regional Delivery team point of contact or via the Public.Transport@nzta.govt.nz inbox.
The information you send us in your emailed submission will be used by NZ Transport Agency Waka Kotahi (NZTA) to help inform our consultation for the Draft National Public Transport Harmful Interactions Guidance. NZTA may publish in part or in full the information you submit, for example in a consultation report, but we will not include any information that could be used to identify an individual person. If you have indicated you are an authorised representative of an organisation, we may publish your organisation’s name. Clearly indicate if your comments contain commercially sensitive information or, if for some other reason, they should not be disclosed.
If you would like to request official information from us, don’t include that in your submission. Instead, direct it to the project team so we can respond to it in a timely manner.
You can find more about how we hold and protect your information, and our obligations under the Official Information Act on our website.
Consultation - Privacy and Official Information requests
To help us analyse the feedback we receive through this consultation, we may use artificial intelligence (AI) tools. These tools can assist us in identifying common themes and summarising responses more efficiently. Any use of AI will follow our privacy and data protection standards, and your feedback will always be reviewed by our team to ensure fair and accurate reporting.
