CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Mahitahi – working with us

Our people work on a range of projects that make a difference to the lives of all New Zealanders and we need a mix of people with diverse skills and experience to get the work done.

Working with us, you have the potential to be involved with a variety of exciting projects that will help shape our transport system, creating great places to live, work and play. We keep New Zealand moving by investing in innovative solutions for urban growth areas, providing regional and inter-regional transport connections to enable regional development, keep access to markets open, maintain key tourist routes, manage national data registers and implement safety regulations.

Our planners and project managers are involved in delivering nationally significant infrastructure projects such as Ara Tūhono (Pūhoi to Warkworth), or the work we are teaming up to do in response to the Kaikōura earthquake.

Ara Tūhono (Pūhoi to Warkworth)
Kaikōura earthquake response

We deliver a significant amount of work that you may not even know that we are responsible for. Did you know that we have a team that works on road safety advertising campaigns? They’ve picked up several prestigious national and international awards for adverts such as ‘Belted survivors’. We also built the distinctive magenta Nelson Street Cycleway in Auckland and invest in public transport through the National Land Transport Programme.

Awards we have won
Belted survivors campaign
Nelson Street Cycleway
National Land Transport Programme

At Waka Kotahi NZ Transport Agency, you could use your skills to improve our customer experiences or work in education or behaviour change programmes. We also have teams who manage our legal risks, Ministerial correspondence and property acquisitions and management.

Te Ara I Whiti (Lightpath), on the Nelson St Cycleway

Ohau Point slip, SH1 Kaikōura – March 2017

We are customer-oriented, partnering with our rail, road and service providers and construction alliance teams to make sure people are safe and compliant.

Our transport operation centres work to keep our customers safe and up to date with the latest traffic information across New Zealand in real time. They operate 24/7, every day of the year, keeping an eye on our vast network of roads.

Our exceptional organisational support services also play a critical role across all the work we deliver such as safety and environment, people, corporate services, and stakeholder and communications.

As you can see, we have all sorts of people that help to keep our organisation (and New Zealand) moving.