The ORS rates transport operator performance against New Zealand transport standards and regulations.
Outlines the benefits of the ORS for operators, drivers and all road users.
Explains how ORS ratings are calculated, what information is collected and how it is weighted.
Tips on how to gain a five-star ORS rating.
How we let you know your proposed ORS rating.
What to do if you believe we've made a mistake with your proposed ORS rating or an event that contributes to your rating.
Answers to frequently asked questions about the ORS.
Advice for testing agents on their responsibilities under the ORS.
© 2018 NZ Transport Agency, all rights reserved
New Zealand Government