Using the new permit portal

Accounts

If you hold a transport service licence (TSL) and apply for heavy vehicle permits, you need to create an account
to manage your permit applications. Only one account can be created for each TSL number. 

You can also create a vehicle library to make applying for permits quicker and easier. You must have an account before you can enter the vehicle library information.

You'll need a RealMe login

To create or access an account, you need a RealMe login. It doesn’t need to be a RealMe verified identify.
If you don't already have one, you can set up a RealMe login when you first log in to the portal.

Go to the RealMe login for the heavy vehicle permit portal(external link)

The first time you log in, you’ll be asked for your name and email address. You'll need to verify your email address and phone number using the Send code button. Then you'll go the new portal dashboard.

Create an operator account

When you create an operator account, you're the administrator or owner and can invite other users. Whoever has oversight of all permitting in the organisation should create the account.

You'll have full permissions in the system to add users, manage permits and save TSL details.

To create an account, you'll need:

• your RealMe login details
• your TSL number (this is 5 or 7 digits long)
• your New Zealand Business Number (NZBN), if you have one.

Set up your account

Permit portal(external link)

1. Log into the portal using your RealMe login.
   You'll land on the main dashboard.
2. Click Create an operator account.
   The Operator account registration screen will show.
3. Enter your TSL number and click Show details.
   Your TSL details will prepopulate.
   If your NZBN is already held against your TSL, your business details will prepopulate too.
4. If your business details don't prepopulate, enter them manually (including your NZBN, if you have
   one).
5. Enter your BESS company number if you're applying for overweight permits.
6. Click Next
7. Check the details are correct and click Next
8. Read the terms and conditions and check the box to confirm you accept them.
9. Click Finish to complete your operator account registration.

Add users to your account

You can invite other users into your Operator account. You must either be the owner or have the Manage Users permission.

People you invite will receive an email invitation with instructions to join and an invitation code. The invite expires after 14 days. 

1. On your dashboard click View on the Operator account you want to invite people to join.
2. Click the User tab
3. Click Invite user.
4. Add the email address of the person you're inviting.
5. Select the permissions you want to give them. You can choose more than one.
   If you don't select any, they'll still be able to see the account, apply for permits, add and edit vehicles, and
   update their own user account.
6. If you have more people to invite, click Add another user and repeat these steps.
7. Click Invite.

Invited users are listed in the Invitations tab with the status Pending. Once they accept the invitation, they'll show in the Users tab.

Join an account you've been invited to

1. Log in to the access portal (external link)
2. Click the Use invitation code button
3. Enter the invitation code from the email and your email address.
   The Email address must match the email address the invitation was sent to.
4. You'll go to the RealMe portal login.
   If you don't have a RealMe, click Create a RealMe login and follow the instructions.
5. You'll land on the main dashboard with the Operator account showing.

Create a vehicle library

1. From your dashboard, click View on the Operator account you want to save the vehicle under.
2. Click the Vehicle library tab.
3. Click Add vehicle.
4. Enter the plate number and select Find vehicle.
   Vehicle details will prepopulate from the Motor Vehicle Register.
5. Enter information about your vehicle. Information you add can be used in your permit applications.
6. Click Save vehicle to add it to your vehicle library list.

Using and updating your vehicle library

None of the vehicle information fields have to be completed, but adding as many as you can will save time when you apply for permits. These details will automatically show in your applications.

To add more information to a vehicle later, click the 3 dots next to the vehicle record and select Edit vehicle.

Vehicle reference for fleets

If you have a fleet of vehicles, you can identify different classes or groups of vehicles by using the Vehicle reference field.

Enter details like the vehicle fleet number to locate permits relating to this vehicle.

Transferring information from the old portal

Unit details won't be transferred from the old portal.

If you have a lot of vehicles, you may want to wait until a permit falls due before entering the vehicle information.

You're not required to add vehicles to your vehicle library. You can add the vehicle details in when you apply for a permit.

More information

HV permit portal

Download the user guide [PDF, 2.8 MB]

If you need help, contact the NZTA Permitting team.

hpmvinfo@nzta.govt.nz