The main types of passenger services and when you need a transport service licence.
Information for passenger service operators, including transport service licence requirements, legislation you should be familiar with and requirements your vehicles and drivers must meet.
These pages explain how passenger services (where people are transported for hire or reward) in New Zealand will work from 1 October 2017 and help you prepare for the change.
Passenger service responsibilities include ensuring that drivers are licensed, are fit to drive, and follow traffic laws and any local bylaws.
What a passenger service vehicle is and what requirements there are to operate one.
In some situations volunteer drivers are exempt from having a P endorsement, and organisations may be exempt from having a passenger service licence.
What does the term 'hire or reward' mean?
A guide to what you can expect when using a passenger service, and details on how to make a complaint.
© 2019 NZ Transport Agency, all rights reserved
New Zealand Government