CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Using weigh-in-motion or in-road scales and automatic number plate recognition cameras, the safety centres screen all passing traffic for non-compliance and safety concerns. This data is collected and stored in compliance with the Privacy Act 2020.

Any heavy vehicles of interest are directed into a commercial vehicle safety centre (CVSC) for inspection. Light vehicles are also assessed but won’t be directed into a CVSC. Light vehicle data is anonymised and used for analysis, insights, and reporting.

Static signs are in place on all roads that approach a CVSC. Further on, if your vehicle is flagged during screening and you are classed as a heavy vehicle, the road-side electronic sign will display a message. If ‘All heavy vehicles’ or your vehicle number plate is displayed on that sign, you must stop at the CVSC. Not doing so can incur a $1000 fine.

At the CVSC, the Commercial Vehicle Safety Team (CVST) officers will ask you to drive over the weigh bridge. CVST officers may also do further compliance checks, such as checking RUC or logbooks, or completing a vehicle inspection.

What you’ll be screened for 

Heavy vehicles 

  • Stolen vehicles.
  • Unconfirmed ownership – buyers have not completed the MR13B form.
  • Vehicles with a pink, green or yellow sticker. 
  • Potential safety issues, such as vehicles without a current Certificate of Fitness (CoF).
  • Unregistered or unlicenced.
  • RUC not enough for the weight carried.
  • Exceeding the maximum allowable weight.
  • Load status of the vehicle checked against its permit.
  • Previous safety-related concerns.
  • Intentional avoidance of the screening Weigh In Motion. 

In the future, potential driver fatigue will be screened for. For example, a vehicle has passed two or more CVSCs in a time that shows as a work-time breach.

Light vehicles

Light vehicles will not be directed into a CVSC. Identifying details, such as plate number, are collected and anonymised.

  • Warrant of Fitness (WoF).
  • Certificate of Fitness (COF).
  • Engine type – petrol, diesel, CNG, LPG, electric.
  • Stolen vehicles.
  • Unconfirmed ownership – buyers have not completed the MR13B form.
  • Vehicles with a pink, green or yellow sticker.