Our contact centre and support teams are receiving high volumes of phone calls, emails and applications. This means we can’t respond to our customers as quickly as we’d like to.
We acknowledge the impact this has on our customers and we are working hard to answer your phone calls and respond to emails as soon as possible.
| Contact centre | Freephone number | Calling from overseas (call charges will apply) | Opening hours |
| Motor vehicle licensing and registrations | 0800 108 809 | +64 4 8303855 | 8am - 5.30pm Monday - Friday |
| Road user charges (RUC) | 0800 655 644 | +64 6 9536276 | 8am - 5.30pm Monday - Friday |
| Driver licensing | 0800 822 422 | +64 4 8303860 | 8am - 5.30pm Monday - Friday |
| Tolling | 0800 40 20 20 | +64 4 8303861 | 8am - 5.30pm Monday - Friday 9am - 5pm Saturday and Sunday |
| State highways For the latest highway information or to report issues impacting travel (open 24 hours every day) |
0800 4 HIGHWAYS (0800 44 44 49) |
+64 6 9537007 | Available 24/7 |
