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Child restraint complaint form

Please complete all the fields below to make a complaint about the safety or standards-compliance of a child restraint. 

If your concern is due to difficulties with installing a child restraint safely in your vehicle, we recommend that you contact your local child restraint technician before making a complaint using this form. 

Find a child restraint technician in your area

You should also be aware that you have rights under the Consumer Guarantees Act 1993. 

Find out more about the Consumer Guarantees Act 

Complainant details

Please give us your contact details so we can get in touch if we need more information.

Preferred method of contact
Are you the owner of the child restraint?

Complaint details

You can find the approval  number on the child restraint itself. If you don't know how to find your child restraint's approval number, please check this table