The information you provide with this complaint will be used only to investigate your complaint and will not be used for any other purpose. All information provided through this form will be held by Waka Kotahi NZ Transport Agency and treated as confidential subject to the Official Information Act 1982 and the Privacy Act 2020. Your information will not be disclosed to the commercial operator and/or driver your complaint relates to without prior consultation with you. If you do not provide all of the information requested in this form, we may not be able to investigate your complaint fully or take action on your complaint.
You have the right to request access to and correction of any personal information you provide to us as part of this complaint process. You can make these requests directly with the person handling your complaint, or by contacting us
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