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Complaint form

We continuously aim to improve the quality of the services we provide and look for your help to identify areas for improvement. So we’d like to hear from you if you have any issues, complaints or comments you’d like us to address. 

Complete the form below and the person best able to respond will get back to you within two working days. Otherwise if you want to remain anonymous, please tick the box provided.

If you have a comment or some feedback for us about anything else, please get in touch.

Note: if your complaint relates to a small passenger service (taxi, shuttle, private hire or app-based service), find out how to provide feedback on a range of services if they've not met your expectations.

If your email relates to criminal activity, please contact the Police.

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