CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Personalised plate complaint form

Waka Kotahi NZ Transport Agency has a legal power to deal with personalised plates that are likely to cause offence or confusion.

We’d like to hear from you if you have a complaint regarding a personalised plate you have seen. Whenever we receive a complaint, we undertake a review of that plate number against the legal tests and our guidelines.

If you want to remain anonymous, please tick the box provided. If you want to hear back regarding your complaint, please leave your contact details below.  

Any personal information you provide will only be used for the purpose of contacting you or dealing with your complaint.