CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Connect with us

Follow us on our social media channels via Facebook, Twitter, Instagram, YouTube and LinkedIn.

Facebook

National: facebook.com/TransportAgency(external link)

Northland: facebook.com/nztanorthland(external link)

Auckland: facebook.com/nztaakl(external link)

Hawke’s Bay and Gisborne: facebook.com/WakaKotahiHBG(external link)

Waikato/Bay of Plenty: facebook.com/NZTAWaikatoBoP(external link)

Central: facebook.com/nztacni(external link)

Wellington: facebook.com/nztawgtn(external link)

Southern: facebook.com/nztasouthisland(external link)

Twitter

Waka Kotahi NZ Transport Agency news: twitter.com/WakaKotahi_news(external link)

Auckland/Northland: twitter.com/WakaKotahiAkNth(external link)

Waikato/Bay of Plenty: twitter.com/WakaKotahiWaiBP(external link)

Central North Island: twitter.com/WakaKotahiCNI(external link)

Wellington: twitter.com/WakaKotahiWgtn(external link)

Top of the South Island: twitter.com/WakaKotahiTotS(external link)

Canterbury/West Coast: twitter.com/WakaKotahiCWC(external link)

Otago/Southland: twitter.com/WakaKotahiOS(external link)

Instagram

Waka Kotahi NZ Transport Agency instagram: instagram.com/waka_kotahi(external link)

Youtube

Waka Kotahi NZ Transport Agency video channel: youtube.com/user/NZTransportAgency(external link)

Linkedin

Waka Kotahi NZ Transport Agency careers and employment: nz.linkedin.com/company/new-zealand-transport-agency(external link)

TikTok

Waka Kotahi NZ Transport Agency TikTok: tiktok.com/@wakakotahi(external link)

Social media community guidelines

Waka Kotahi social media accounts are intended to provide users with a place to connect and to share their experiences, stories and challenges. We are committed to creating a community that encourages self-expression and wish to ensure that ideas and comments are expressed in an appropriate manner, with respect for the rights, dignity and property of others. These guidelines outline the rules of conduct for participation on Waka Kotahi social media accounts and by engaging with our social media channels you agree to follow these guidelines.

More information