Who to contact

State highways are roads that allow goods and people to move around the country. These roads are maintained and managed by NZTA. Contact us if you have a state highway issue or feedback to report.

State highway issue or feedback

Regional roads allow people and goods to move about within a region. These roads are managed and maintained by local government. Contact your local or regional council if you have an issue or feedback you’d like to report.

For information on drones, check out the Airshare website.

airshare.co.nz(external link)

Traffic and travel

Find travel times, incident and roadworks information, and regional traffic updates on the Journey Planner.

Journey planner(external link)

Stay up to date with weather and crash information on our regional social media pages.

Connect with us

Projects

Find information about a project in your area and subscribe to email updates.

List of projects

Property

Find information on:

·     ownership (purchase/sell query)

·     usage – accessing, signage, advertising, and environmental planning

Land use development and the state highway network

Complaints

24hr contact for emergencies and hazards

To report hazards on the road or issues affecting travel you can call our 24hr state highway line.

0800 4 HIGHWAYS
(0800 44 44 49)

Feedback and complaints

We’re always looking for ways to improve the quality of our services. Contact us if you have feedback or a complaint about one of our services.

Complaints

Compensation requests for vehicle damage

You should have insurance for your vehicle in case of any damage that happens while you’re driving. You should contact them first if your vehicle is damaged. If appropriate, your insurer will get in touch with us.

You can complete the Request compensation for vehicle damage form if you'd like us to investigate.

Request compensation for vehicle damage form