Help

1. Go to https://drivercheck.nzta.govt.nz/(external link)
2. Enter your Driver Check account number into the Login field.
3. Enter your Driver Check password into the Password field.
4. Press Enter or click Submit.

Driver Check - login screen with instructions

To use Driver Check, your company must be registered for the service. If you’re not sure if your company is registered, email driver.check@nzta.govt.nz with your full company name to check.

Using your password

We recommend you change (reset) the original password provided by Waka Kotahi NZ Transport Agency immediately. The password should be made up of six or seven characters and can be letters, numbers or both. You can only reset the password once you’ve logged in.

If you enter the password incorrectly three times in a row, you’ll be locked out of your account. If you’ve been locked out or you’ve forgotten your password, please email driver.check@nzta.govt.nz

Only approved administrators should log in

Only approved administrators should log into Driver Check. An approved administrator must fill in the Application to become an approved administrator for Driver Check and agree to the terms and conditions before they can log in.

If you’re not sure who your approved administrator is, email driver.check@nzta.govt.nz with your full company name to check.

To change the approved administrator for your company, download the application form below, fill it in, sign it and email it to driver.check@nzta.govt.nz

Application to become an approved administrator for Driver Check [PDF, 42 KB]

You must have a driver’s consent before you can inquire on their driver licence.

Consent to access my information in Driver Check [PDF, 34 KB]

1. Click on DL status inquiry in the menu on the left-hand side of the screen.
2. Enter the driver licence number into the DL number field (two letters and six numbers).
3. Enter the driver licence version number into the DL version number field.
4. Enter the driver’s surname into the Surname field. Make sure you enter the full surname, exactly how it’s printed on the driver licence.
5. Press Enter or click on Search.

Driver Check - status inquiry by number with instructions

The system will check and confirm that the driver licence number matches the driver you’ve named, to make sure you see the correct information for that driver.

An inquiry links into the Driver Licence Register (not your driver list). Only licences issued in New Zealand are on the register.

What Driver Check shows you

A search on Driver Check will show:

• what licence classes and endorsements the driver holds
• whether there are any conditions on the licence
• the status of their licence (eg whether they are disqualified or suspended from driving, or whether their licence is revoked or has expired).

If you don’t have the licence number and version number

You may make an inquiry using the full name and date of birth of the driver. The details must relate to a unique driver, meaning there’s only one person who has that name and date of birth on the Driver Licence Register.

You must have a driver’s consent before you add them to Driver Check.

Consent to access my information in Driver Check [PDF, 34 KB]

1. Click on DL list maintenance in the menu on the left-hand side of the screen.
2. Enter the driver licence number into the DL number field.
3. Enter the driver’s surname into the Surname field.
4. Click on Add drivers licence number to operator list.
5. Press Enter or click on Submit.

Driver Check - add driver with instructions

We’ll send your approved administrator an automatic notification if the status of the driver licence changes.

Note: if the licence has expired or is suspended/disqualified when you add a driver to your list, we won’t be able to let you know. The system only picks up when the licence status changes.

1. Click on DL list maintenance in the menu on the left-hand side of the screen.
2. Enter the driver licence number into the DL number field.
3. Enter the driver’s surname into the Surname field.
4. Click on Remove drivers licence number from operator list.
5. Press Enter or click on Submit.

Driver Check - remove driver with instructions

You must remove a driver from your Driver Check account if they’re no longer employed by your organisation, they withdraw their consent or their consent has ended.

Display the list on your screen

1. Click on Operator DL list in the menu on the left-hand side of the screen.
2. Click on Display the list on your screen.
3. Press Enter or click on Continue.

Driver Check - display driver list with instructions

 
You’ll see a list of your drivers and their licence statuses. Clicking on their name or driver licence number will perform an inquiry on that licence.

Download the list

1. Click on Operator DL list in the menu on the left-hand side of the screen.
2. Select Download the list to your computer.
3. Press Enter or click on Continue.
4. Click on Save as when your computer prompts you.
5. Choose the location to save the file to (if applicable).
6. Name the file as appropriate.
7. Change the file extension in the file name from .dc to .txt
8. Select ‘All files’ from the Save as type drop down box.
9. Click on Save.

You should be able to open the file with Notepad or a similar program. Most systems have a standard program that can read .txt files.

Driver Check - download driver list with instructions

Driver Check - save as with instructions

Driver Check - file naming with instructions

Waka Kotahi will automatically let your approved administrator know by email if the licence status for any of your drivers changes.

To move between screens, we recommend you use the menu on the left-hand side, rather than your browser’s back button. Sometimes your browser’s back button may not work.

If you can’t find the information you’re looking for when you search in Driver Check, you can ask Waka Kotahi to do a manual search for you. You’ll need to provide the licence holder’s:

• full name
• date of birth
• licence number
• licence version (if known)
• signed consent.  

Please note we can’t do manual searches on a cancelled driver licence version number.

If you have any other questions about Driver Check, you can email driver.check@nzta.govt.nz 

We commit to responding to email queries within 2 working days.