CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

A demerit points and suspension history report will show all your demerit points and demerit suspensions in the last seven years.

How to apply

You can apply by calling us on 0800 822 422, Monday to Friday, between 8am and 5.30pm.

If you're overseas, you can call +64 6 953 6200.

You'll need:

  • the driver licence number (if you know it)
  • licence holder's full name (as shown on the licence)
  • licence holder's date of birth
  • the last address we would have recorded
  • the postal or email address you'd like the certificate sent to
  • a contact phone number
  • Visa or MasterCard debit or credit card to pay the fee of (NZ)$11.10.

Once you've made your request, please allow sufficient time for us to produce and send your demerit points and suspension history. The normal processing time is five working days.

Third party requests

If someone else is making a request on your behalf, or if you are requesting details for another person, additional information may be required and the information returned will be slightly different.

A signed authority from the licence holder must be included before a report can be provided.

Traffic conviction history

To obtain a list of traffic convictions and sentencing from court appearances you will need to complete a form with the Ministry of Justice. For further information, visit the Ministry of Justice website(external link) or call the Ministry of Justice on 0800 609 669.