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Closure of Waka Kotahi Online Medical Service for medical certificates

Waka Kotahi NZ Transport Agency has recently reviewed its digital platform service for submitting online medical certificates.

The review has highlighted this channel isn’t widely used and has low volumes of certificates submitted annually. Taking into consideration the strict government criteria in managing this service and low usage Waka Kotahi has decided to retire this digital platform service on 31 August 2020.

You will still be able to complete Driver Licence medicals by completing the existing physical Driver Licence Medical Certificate (DL9) and Driver Licence Eyesight Certificates (DL12) forms. If you need to order these physical forms and have an existing merchant number, please use the Blue Star online order portal.

Blue Star online order portal(external link)

Please provide the completed Driver Licence Medical Certificate (DL9) and Driver Licence Eyesight Certificates (DL12) forms to your patient directly or send to us by:


Fax: +64 6 953 6261

Medical Team
Waka Kotahi NZ Transport Agency
Private Bag 11777
Palmerston North 4442

If you need to register to be able to order forms through Blue Star please make contact with Waka Kotahi by phone on 0800 822422 no later than Monday, 24 August 2020.