CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

If you don’t want to drive anymore

People decide to stop driving for any number of reasons. Many people make this decision as a normal part of life, especially if driving is becoming inconvenient, difficult or stressful.

Talk to someone you trust

If you think there might be a reason why you shouldn’t drive anymore, it can be helpful to talk to a family member, friend or health practitioner before you make your decision.

Note: a health practitioner could be your doctor (GP), a registered nurse, a nurse practitioner or a specialist if appropriate.

Choose to stop driving

If you do this, you should be certain that you’re not going to drive anymore. If you change your mind after your driver licence expiry date, you can’t drive until you’ve successfully renewed your driver licence.

You can send your driver licence card back to us if you’d like to. Post it to:

Waka Kotahi NZ Transport Agency
Private Bag 11777
Palmerston North 4442

Life after driving

Read about the ways you can get support if you need it once you’ve stopped driving.

Life after driving