CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Life after driving

It can be difficult to adjust to life after driving, but there are ways you can stay mobile or get support if you need it.

Public transport

If you’re 65 or over, a SuperGold card or the Total Mobility Scheme may help make using public transport easier for you. You could also consider carpooling.

Public transport

Mobility scooter

Getting a mobility scooter might be an option for you. Make sure you read about how to keep safe on a mobility scooter.

Mobility scooters

Organisations who can support you

Talk to your local regional council, local social services or support groups like Age Concern (if you’re a senior citizen). They can give you more information and ideas about how you can get support.

If you don’t have any other identification

If your driver licence was your only form of identification, you could apply for a Kiwi Access card from the Ministry of Social Development.

If you have a SuperGold card, you could consider getting your photo put on it.

Get a Kiwi Access card(external link)

Add your photo to your SuperGold card(external link)