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ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

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Changing the name on your licence

If you legally change your name, you can apply to change it on your driver licence.

You'll need to provide evidence of your name change. 

Find out what evidence is acceptable to change the name on your driver licence

How to apply to change your name on your licence

You can:

If you've changed names several times, the agent may request to see all of your original certificates and name change documents. This is so they can track the name on your current licence through to the name you want to appear on the new licence.

Changing the gender details on your driver licence record

Your gender isn’t printed on your photo driver licence: it’s only recorded in the Driver Licence Register.

If you want to change your gender recorded on the Driver Licence Register, you can do this when you’re making any type of driver licence or endorsement application. Just write your new gender on your application form and we’ll update it in the Driver Licence Register.

If you’re not due to make an application soon, but you want your gender to be updated in the Driver Licence Register, call us on 0800 822 422.

Gender on the Driver Licence Register

Change of address

Update your address online