SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services

Detour in place for Ngongotahā bound traffic


Waka Kotahi NZ Transport Agency advises a short section of State Highway 36 is closed from today (Monday 24 May). People travelling from Rotorua to Ngongotahā, Hamurana and Tauranga will be detoured via State Highway 5 and Western Road.

Map showing detour route for northbound traffic

View larger image of the Western Road detour map [PDF, 181 KB]

The detour does not affect southbound traffic heading into Rotorua. 

This work will be clearly signposted to assist road users in knowing where to go. 

To help with traffic flow the new SH5/SH36 roundabout free flow (slip) lane will be opened and two temporary roundabouts installed - one at the SH5/Western Road turnoff and one in Ngongotahā Village at the SH36/Western Road intersection. Manual traffic control may also be in place at times. 

While the detour is in place there will be additional traffic along Western Road. The detour will be monitored to ensure traffic is flowing and will be adjusted if necessary. 

The changes are expected to be in place for up to six weeks. 

Motorists are asked to take extra care while the detour is in place, especially at the Ngongotahā Village end. 

Waka Kotahi thanks motorists for their patience during this time.

Plan ahead for a safe, enjoyable journey. Keep up to date with: