TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Drivers urged to plan ahead at Easter to avoid peak travel times

|

The NZ Transport Agency is urging motorists heading away for Easter to plan ahead to stay safe and avoid delays on the roads.

The Transport Agency’s travel team has put together maps to show the expected peak holiday traffic times to help drivers decide the best time to travel to avoid the queues. These maps show the busiest times based on previous years’ travel patterns. They are predictions and are subject to change based on the weather, local events and other factors. 

More details can be found at www.nzta.govt.nz/hotspots(external link)

“We know we’ll see large numbers of people heading off to their usual holiday destinations and that makes queues and delays inevitable at the most popular times,” Senior Journey Manager Neil Walker says.

“Heading out of Wellington for example, the traffic will start to build on State Highway 1 from midday on Thursday and continue right through to the evening. Peak hour Friday and Saturday are also traditionally busy for this region.”

“But traffic is heaviest on Sunday and Monday, as road users return to the region’s urban centres.”

State Highway 1,2 & 5 all feature hotspots in the Lower North Island and Mr Walker says road-users should use the available information to avoid peak times and lengthy delays.

“If everyone plans their travel in advance, and thinks about how they can travel outside the busiest periods it will help reduce congestion, delays and stress and that will make it a safer and more enjoyable journey for everyone,” Mr Walker says.

“The hot spot predictions have proved really popular in helping people make informed decisions about when to travel, but predicted peak times can change on the day because of incidents, changing weather and even driver behaviour. So keep up to date with real time travel information.”
Get real time information about the best times to travel and the less congested routes from:

For Central North Island

For Wellington

Check the latest weather and warnings here:

Tags