CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Night-time travellers, get ready for road closures on SH1 between Pūhoi and Silverdale

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Works as part of the Ara Tūhono – Pūhoi to Warkworth project will require overnight closures on State Highway 1 (SH1) between Silverdale and north of the Johnstones Hill tunnels (northbound) and Pūhoi and Grand Drive (southbound) over five weeks.

Northbound, a detour will be in place via Hibiscus Coast Highway, from 9pm to 5am on the following dates:

  • Sunday 12 to Thursday 16 February
  • Sunday 19 to Thursday 23 February
  • Sunday 26 February to Thursday 2 March
  • Sunday 5 to Thursday 9 March

A stop/go operation will be in place to help with traffic management.

Southbound, a detour will be in place via Hibiscus Coast Highway, from 9pm to 5am on the following dates:

  • Wednesday 15 February and Thursday 16 February
  • Sunday 19 to Thursday 23 February
  • Sunday 26 February to Thursday 2 March
  • Sunday 5 to Thursday 9 March
  • Sunday 12 to Thursday 16 March

Over dimension vehicles will be assisted through the area via our contractors traffic management team. Heavy vehicles are advised to take State Highway 16.

Electric Vehicle (EV) users should consider the extra range required for alternative routes.  

EV charging locations on route(external link) 

These works are coordinated alongside closures at Dome Valley to ensure as much work as possible can be done under these closures, to minimise disruption.

The works will involve laying the final road surface, chipseal, barrier installation, line marking, signage and more.

Road layout changes may be required in the south to complete the final tie-in works around the Johnstone Hill Tunnels. Waka Kotahi will provide an update on this work when more information is available.

Completion of these works brings us closer to opening the new motorway which will provide a safer, more resilient and reliable road with more consistent travel times. Based on current progress Waka Kotahi anticipates that NX2 and their subcontractor Fletcher/Acciona Joint Venture will be in a position to open the road in the second quarter of 2023.

While all efforts have been made  to limit disruption to traffic flows, we encourage you to plan your journey over this time and check the Waka Kotahi Journey Planner before heading out.

Journey Planner(external link)

Waka Kotahi thanks motorists in advance for their patience and understanding during this time.

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