CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Night works and lane closures for State Highway 29A, Baypark, over the next fortnight

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Waka Kotahi NZ Transport Agency advises night works to remove concrete barriers from State Highway 29A (SH29A), near Baypark, will take place over the next two weeks.

Work is scheduled to take place on Tuesday 2 to Thursday 4 June and again on Sunday 7 to Thursday 11 June. To minimise disruption to motorists, work will take place between 8pm and 5am.

Around 100 metres of concrete barriers will be removed from the middle of SH29A near Baypark. This work requires the existing concrete barriers to be cut and removed offsite, before reinstating a crash cushion further along SH29A. There will be lane closures Westbound and Eastbound on SH29A for the duration of the night works. A temporary 50km/h speed limit applies.

Road users are advised to travel with caution through the project site, drive to the conditions, reduce speed and follow the directions of road workers and signage.

While Waka Kotahi endeavours to minimise any disturbance for local residents, this work may generate some noise and vibration.

In the event of unsuitable weather or other unforeseen circumstances, work will be carried out on the next suitable night/s. Motorists are encouraged to visit journeys.nzta.govt.nz(external link) for up to date information on road works, traffic, detours and delays. 

At Alert Level 2, significantly more people are using their cars and public transport. It’s important to plan ahead and allow more time for your journeys. Remember to be kind to others, as we all get used to travelling at Alert Level 2.

Waka Kotahi thanks road users and local residents for their patience.

More information about the Bay Link project(external link)

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