CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

North Island roading update


Waka Kotahi is urging everyone using roads in affected areas to adjust their driving to the conditions, which means slowing down, increasing following distances, switching headlights on and watching for flooding and other debris on the road.

As heavy rainfall watches remain in place for parts of Bay of Plenty, northern Tairāwhiti, Coromandel, Tasman and Fiordland, possible slips and flooding will disrupt travel in affected regions, making some roads impassable and others likely to close at short notice.

Metservice weather warnings(external link)

Please avoid unnecessary travel in these areas if possible.

We want to thank road users for their continued patience and all our roading contractors for their hard mahi.

Other State Highway closures as of 7.45am

Northland region

SH1 Brynderwyn to Waipu

This stretch of road remains closed from the SH12 intersection to Waipu.

Motorists should expect delays with a detour via Waipu / Mangawhai. Slips have now been cleared but the risk of further slips means the road will remain closed for now.

Auckland region

SH 1 Hibiscus Coast Hwy On-ramp Northbound 

Due to damage to the road surface, the Hibiscus Coast Hwy on-ramp to SH1 is closed. Motorists are advised to consider alternate routes.

Waikato / Coromandel region

SH 23 Whatawhata 

Due to a slip on SH23 west of Glentui Lane, the road is closed. An assessment will be undertaken early this morning. Please allow extra time for the detour (not available to High Productivity Motor Vehicles)

SH 26 Te Aroha to Paeroa 

This stretch of road is now open but is being closely monitored with onsite traffic management in case a short notice closure is needed.

Motorists are advised to expect delays and take extra care in the area.

SH 25 Ruamahunga 

Due to a rock fall between Waiomu and Ruamahunga, the road is closed. Traffic management is on site, motorists are advised to avoid the area or delay their journey.

SH25A Kopu to Hikuai

The highway remains closed until further notice following a large section of road collapsing  over the weekend

The Tapu-Coroglen and 309 roads are also closed. Detour is State Highway 2 via Karangahake Gorge.

The gorge remains open however we are closely monitoring for any signs of flooding. It may close at short notice.

SH37 Waitomo

SH37 remains closed between the roundabout at SH3 and Fullerton Road. Detour available.

Please check road and weather conditions before your journey:

Waka Kotahi Journey Planner(external link)(external link)

Metservice Weather Warnings(external link)(external link)

For more information on the Auckland storm event see:

Auckland Council(external link)(external link)

Auckland Transport(external link)(external link)

Civil Defence(external link)