TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Northbound Waterview Tunnel to close overnight next week for scheduled maintenance

|

The northbound Waterview Tunnel will be closed for three nights next week for scheduled maintenance work.

It’s the first maintenance closure since the tunnels opened at the beginning of July and is the first in what will be full closures every three months.

The northbound tunnel will close from 10pm to 5am on Monday 14th, Tuesday 15th, and Wednesday 16th of August. Detours are via Maioro Street, Tiverton Road, Blockhouse Bay Road and Great North Road.

“We understand that closing the tunnel will be frustrating for travellers who’ve already got used to the new route and improved journey times but ongoing maintenance is really important to keep the tunnel operating safely and efficiently,” says Brett Gliddon, the Transport Agency’s System Design Manager.

“We’ll be checking and testing the electronic equipment like the smoke detectors, fire hydrants and deluge systems which are required as part of the manufacturer’s guarantees and the building code.”

These are equivalent to the maintenance closures in place for the Victoria Park and Johnstones Hill Tunnels.

View a map of the detour route [PDF, 456 KB]

Learn more about the Waterview Tunnel project.

Tags