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NZ Transport Agency committed to keeping Auckland moving with new Central Incident Response Centre


The NZ Transport Agency is establishing Auckland’s first permanent Central Incident Response Centre located on Union Street in the central city.

The team who’ll be based at the centre will focus on the Central Motorway Junction (CMJ) part of the network, attending to motorway accidents and breakdowns, assisting in the clean-up of spills, removing debris, and managing technical issues like monitoring faults and completing minor repairs. 

“The team is currently based at temporary facilities at the northern end of the Auckland Harbour Bridge. The new location means they will have close access to the Victoria Park Tunnel and direct access to the State Highways to help ensure that our motorways are kept safe for drivers and that traffic keeps moving,” says Auckland and Northland State Highways Manager Brett Gliddon. 

Since the incident response team was formed 3 years ago, it has been called out to attend more than 2,300 incidents in the CMJ area.  

The teams are typically made up of 4 crew and 3 vehicles. They will continue to work around the clock on a 12-hour shift roster every day of the year from the new Union Street facility. 

The new centre is due to be opened in October. It will be situated on the site of what was the Union Street public carpark, which has now been closed. The building will be constructed off-site and put in place overnight.  All other preparation work on-site will be completed during the day.