COVID-19 SERVICES UPDATE: Information for all alert levels, Waka Kotahi services and more

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ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

NZTA contact centre reopened

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The NZ Transport Agency's contact centre has reopened to customers today, following the evacuation of the Palmerston North office building on Thursday.

All phone lines are now open during standard hours, except for our tolling line, which will have reduced hours and close at 6pm on weekdays instead of 8pm.

Support for contact centre staff is limited at this time, so we ask that customers remain patient while we get our support teams up and running.

The Palmerston North office building remains closed, with the contact centre operating from a temporary site until new accommodation is secured.

Please see contact numbers and hours.

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