Skip to content

Important notice

The building where our contact centre is based has been evacuated so our 0800 numbers cannot be answered at this time. 0800 4 HIGHWAYS is operating for travel-related queries only and other numbers will re-open as soon as possible. For more information read our latest media release.

Access keys for nzta.govt.nz

  • h Home
  • m Menu
  • 0 Show list of access keys
  • 2 Skip to content
  • 3 Skip to top

NZTA Palmerston North office building to be cleared today

|

The NZ Transport Agency’s Palmerston North office will be evacuated today after structural investigations carried out this week and today found that the building is earthquake prone.

Update 2:30pm

The 0800 4 HIGHWAYS number is for travel-related queries only. People can also check the NZ Transport Agency social media accounts (Facebook(external link) and Twitter(external link)) and our website for travel updates.

For all other queries, including registrations and driver licences, customers can go to www.nzta.govt.nz/online, or email info@nzta.govt.nz. Many services are available online and agents such as AA, VTNZ, VINZ and NZ Post can also help.

“We have been advised that the Palmerston North office building is below 34 per cent of the New Building Standard. Staff are evacuating the building today and it will be closed until further notice,” NZ Transport Agency Interim Chief Executive Mark Ratcliffe says.

“There are other tenants in the building who we have told about the engineer’s findings. They are also evacuating.

“Our first priority on receiving this information from the engineers was to advise staff and clear the building. Our next steps are to carry out invasive testing as well as getting the structural engineer's report peer reviewed.”

In respect of the contact centre, 0800 4HIGHWAYS (0800 44 44 49) is operating. Other numbers will re-open remotely as per the Transport Agency’s business continuity plans.

Plan ahead for a safe, enjoyable journey. Keep up to date with:

Top