CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Overnight closures this month between Warkworth and Wellsford

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Waka Kotahi NZ Transport Agency is advising motorists of overnight closures planned through Dome Valley this month to complete line marking and maintenance works including storm clean up, median barrier repairs and street light installation.

There will be a full road closure (weather dependent) between 8pm and 5am on the nights of:

  • Wednesday 8 February and Thursday 9 February
  • Sunday 12 February through to Thursday 16 February
  • Sunday 19 February through to Thursday 23 February

These works are being co-ordinated alongside closures for road surfacing works for the Ara Tūhono – Pūhoi to Warkworth motorway project with both teams working together to get as much work done as possible during the closures.

We thank you in advance for your patience an understanding while we undertake these works.

Journey planning

While the night work takes place, State Highway 1 will be closed to all traffic between Wellsford and Warkworth. A detour will be in place between Woodcocks Road, West Coast Road, Kaipara Coast Highway and Port Albert Road.

Those travelling between Auckland and Wellsford are advised to use SH16.

The above information is accurate at the time of release. These works are dependent on a number of factors, particularly weather, and may be postponed at short notice.

For up-to-date information on road works, traffic, detours and delays, drivers are encouraged to visit the Waka Kotahi Journey Planner website.

Journey Planner(external link)

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