CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Plan ahead as Kopuaroa Hill improvement project gets underway

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Work on a project to stabilise State Highway 35 at Kopuaroa Hill, approximately 10km north of Te Puia Springs, will get underway from Monday (29 August 2022).

The enabling works, including tree felling and the relocation of a power pole, are expected to take up to seven days to complete. This work is required prior to starting the main work, which will involve cutting into the uphill embankment and moving the road onto more stable ground.

Stop/Go traffic management will be in place and the existing 30km/h temporary speed limit will remain until the work is complete.

Waka Kotahi is currently engaging with key partners and stakeholders and will confirm a start date for the main work on completion of the enabling works.

People are asked to plan ahead, be patient and expect delays of up to ten minutes.

This project is part of the Connecting Tairāwhiti programme of projects across the northern Hawke’s Bay and Tairāwhiti regions to make roads more resilient and safer for road users, which is funded by the National Land Transport Fund, the Provincial Growth Fund and regional package of the NZ Upgrade Programme. 

Find out more about Connecting Tairāwhiti and subscribe to updates

Waka Kotahi thanks people for their patience while we undertake this important work.

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