TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Planned maintenance work and road closures – SH60 Tākaka Hill resurfacing


Local residents and regular users of State Highway 60 over the Tākaka Hill need to prepare for planned night-time, and daytime stop/go traffic management next month.

Andrew James, System Manager, Top of the South, says the State Highway will be subject to daytime stop/go traffic control from Tuesday 7 February to Tuesday 21 February.

Then, between Sunday 26 February and the morning of Friday 17 March, every Sunday to Thursday, there will also be night closures of the road with a short opening around 1 am for queued traffic.

"This is to allow annual summer maintenance work, asphalting and chipsealing, to be carried out. It'll see resealing of parts of the road on both sides of the hills and other maintenance work, such as clearing water channels and fixing slips and guard rails.”

“Because of the road's narrowness and to keep contractors safe, the road must be closed at night while this work is done. This also allows contractors to get work done much faster.”

Mr James says Waka Kotahi is conscious of the need to maintain access for residents and tourists over the busy summer period.

“This is why we’re choosing to do stop/go traffic control during the day while the works are underway. We want to ensure road access is available/. However, drivers should expect and plan for delays when crossing the Tākaka Hill. It is also important they observe speed limits in road work areas and follow the instructions of our contractors. We need to keep our road crews safe, and we also want drivers to get to their destinations safely too.”

Mr James understands the road works will be inconvenient for residents and regular road users.

He says, “The nature of the materials we are working with, particularly asphalt, means some of this work has to be done during the day. We can’t lay the material successfully under colder night-time conditions. This work is crucial if we are to keep the road resilient over the coming winter, and I want to thank locals for their patience as our contractors get it done.”

These roadworks are weather dependent and may be rescheduled.

Daytime Stop/Go traffic controls:

  • Day time stop/go traffic management will be in place from 7 to 21 February.
  • It will run from 6am to 6pm.
  • Drivers should plan ahead and expect short delays.

Night closures:

  • These will run from 26 February to 17 March
  • The closures will be between 8pm and 5:30am
  • The road will open once each night around 1am.
  • Vehicles travelling over the hill need to be at the Aaron Creek Road closure point or the Riwaka Valley Road closure point by 1am.