CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Road users advised to expect delays as clean up continues on State Highways


Road users are being urged to drive to the conditions and expect delays, even when their State Highway may be open.

Roading contractors are out again today at a number of sites, assessing damage caused by flooding, slips, drop outs and debris over the past few days.

A number of State Highways remain closed in full or in part and others are down to one lane, and are being controlled by temporary speed limits, and stop/go signs or traffic lights.

Waka Kotahi NZ Transport Agency’s Regional Manager of maintenance and operations Jacqui Hori-Hoult says in Northland, SH1 at the Brynderwyns remains closed in anticipation of more rainfall.

“Heavy traffic will need to use SH12 and SH14 as a detour while lighter vehicles will be able to use a sign posted local road detour.

“Currently we have contractors urgently assessing the many slips on SH25 which have closed the road between Coromandel town and Whitianga. SH25A between Kopu and Hikaui remains closed until further notice, and while the Tapu-Coroglen and 309 roads are also closed, there is a detour on SH2 via Karangahake Gorge.

“Further south, SH43 between Taumarunui and Stratford is now open and motorists are asked to take care, given there is still a large underslip, just 7km south of Taumarunui, at Herlihys Bluff.

“The road was closed temporarily yesterday while contractors worked to repair the site.  One lane was reopened late yesterday afternoon,” says Ms Hori-Hoult.

“There are a number of other closures and the nature of this continuing weather event means the status of other roads on the network may change at any time. We recommend you keep up to date on Waka Kotahi’s Journey Planner.

Waka Kotahi Journeys(external link)

“As Metservice forecasts further rainfall and possible hailstorms spreading further down North Island in the next few days, we are closely monitoring the state of the network in those areas.”

“Our priority remains ensuring delays on our network are minimised and that conditions are safe for road users and contractors at these sites. That means in many places, there will be road workers out with lower speeds in place or stop / go controls.

“If you are driving through, please be mindful of our contractors who may be out clearing hazards off the road and drive to the conditions. Please allow more time for your trips at the moment and be courteous to other road users.

“If you do come across a slip or debris or flooding on your journey that you can’t see listed on our Journey Planner just yet, please call 0800 4 HIGHWAYS.

Please check road and weather conditions before your journey:

Waka Kotahi Journeys(external link)

Metservice Weather Warnings(external link)

For more information on the Auckland storm event see:

Auckland Council(external link)

Auckland Transport(external link)

Civil Defence(external link)